By using our Services, you agree to the terms of this Privacy Policy.

DojoBoard ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information and technical data when you use our protocol test suite, websites, applications, and related products (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways to provide precise protocol validation and analysis:

1.1 Information You Provide to Us

We may collect information that you provide directly, including:

• Name, Email address, and Company name
• Billing and payment information
• Account credentials
• Test and Analysis Data: Protocol traces, packet captures (e.g., PCAP), timing sequences, and test configuration files uploaded for validation.
• Customer support inquiries and communications

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• IP address, Device, and Browser information
• Hardware Interface Info: Details about the interfaces (e.g., USB, Ethernet, Serial) used to connect with our Services.
• Access logs, session data, and interaction history within the test suite.
• Cookies and similar technologies

1.3 Information from Third Parties

We may receive information from:

• Integrated third-party services (e.g., GitHub, Google SSO)
• Payment processors
• Business partners

2. How We Use Your Information

We use your information for the following specific purposes:

• Protocol Validation: To process captured traffic to identify violations, timing errors, and communication failures.
• AI-Powered Analysis: To provide automated engineering feedback and error detection using our AI engine.
• Service Optimization: To refine our automated test suites and improve the accuracy of our protocol analysis algorithms.
• We may use anonymized and aggregated technical data to improve our automated error detection patterns and AI-driven validation models.
• To provide and operate the Services and manage user accounts.
• To process payments and provide customer support.
• To maintain security and prevent fraud.

3. Data Retention

We retain your information as long as your account is active or as needed to provide the Services, unless a longer retention period is required by law.

Users can request the deletion of specific test logs or their entire account at any time via support@dojoboard.com.

Upon a valid deletion request, we will delete or de-identify the data within 30 days unless legal obligations require otherwise. Some residual copies of data may remain in backup systems for a limited period in accordance with our retention policies.

4. Sharing of Personal Information

We do not sell your personal or technical data. We may share information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers (e.g., Cloud hosting like AWS/Google Cloud, Data analytics) who are contractually obligated to protect your data.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request (e.g., for national security or law enforcement).

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4.4 Protocol Logs and PII Handling

If protocol logs, packet captures, or uploaded files contain personal information, we process such data only as necessary to provide the Services and in accordance with applicable laws.

Users are responsible for ensuring they have a valid legal basis for uploading personal information.

Before uploading data, customers are expected to mask or remove sensitive personal information from protocol logs and payloads where feasible, and apply safeguards such as minimization or anonymization.

5. Data Security

We implement appropriate technical and organizational measures, including:

• Encryption: All technical data, especially protocol logs and traces, are encrypted in transit (SSL/TLS) and at rest.
• Access Control: Strict internal policies to ensure that captured payload data is used only for providing the validation service.
• Data Handling Controls: Operational safeguards for protocol logs and technical traces that may include personal information.
• Regular security monitoring and internal data protection policies.
• Industry-standard security practices for infrastructure and operations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain essential website functions and, only with your permission where required by law, to analyze website usage.

When analytics cookies are enabled, we use Google Analytics 4 (Google LLC) to collect usage data such as visited pages, approximate location (derived from IP), browser/device information, and interaction events.

We configure analytics to reduce identification risk (for example, IP anonymization where supported), and we do not intentionally send direct identifiers such as full names, email addresses, or phone numbers to analytics tools.

You can refuse analytics cookies in our cookie banner and continue using core site functionality. You can also withdraw consent later by clearing website data in your browser and revisiting the site to reselect cookie preferences.

You may additionally opt out of Google Analytics using the browser add-on published by Google.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal and test data.
• Request the deletion of specific test traces or logs at any time.
• Restrict or object to the processing of your data.
• Opt out of marketing communications.
• Withdraw consent for optional analytics processing where consent is the legal basis.

To exercise your rights, contact us at support@dojoboard.com.

8. International Data Transfers

Your information may be processed and stored in countries outside your residence. We ensure these transfers comply with applicable data protection laws (e.g., GDPR, CCPA) and include appropriate safeguards.

For transfers of personal data from the EEA to countries without an adequacy decision, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission where required.

9. Children's Privacy

Our Services are intended for professional engineers and are not directed to individuals under the age of 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes constitutes acceptance of the revised Policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

DojoBoard Email: support@dojoboard.com Address: 65, Jungang-ro, Jung-gu, Daejeon, Republic of Korea, Room number 302 Data Protection Officer Contact: support@dojoboard.com